1. Overview
At Fitness Guru, we are committed to providing high-quality services to help you achieve your fitness goals. If you are not completely satisfied with your subscription, we are here to help. Please read our return policy carefully to understand your rights and obligations.
2. Subscription Refunds
Initial Subscription: We offer a 7 day money-back guarantee for new subscriptions. If you are not satisfied with our services within the first 7 days of your initial subscription, you can request a full refund.
Renewal Subscriptions: Renewal subscriptions are non-refundable. If you do not wish to continue your subscription, please ensure you cancel before the renewal date to avoid being charged for the next subscription period.
3. Refund Process
To request a refund:
- Contact Us: Email us at contact@fitnessgurulk.com with your account details, subscription information, and the reason for your refund request.
- Review: Once we receive your request, we will review it and notify you of the approval or rejection of your refund.
- Processing: If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
4. Cancellation Policy
Cancellation: You may cancel your subscription at any time by logging into your account and following the cancellation instructions. If you cancel, you will continue to have access to the subscription services until the end of your current billing period.
No Partial Refunds: We do not provide partial refunds for unused portions of your subscription period.
5. Contact Information
If you have any questions about our return policy or need assistance with your subscription, please contact us at:
Fitness Guru
NO: 186/F/12, Yabaralauwa North Malwana
contact@fitnessgurulk.com
0112465644